Effective Date: June 10, 2026
Welcome to Serious Pest Solutions ("Company," "we," "our," or "us"). By accessing our website, requesting services, communicating with us, or using any online forms, scheduling tools, or customer portals, you agree to these Terms of Service.
1. Services
Serious Pest Solutions provides residential and commercial pest control, pest prevention, inspection, and related services. Service availability may vary by location, season, and regulatory requirements.
All services are subject to inspection, property conditions, technician availability, and applicable laws and regulations.
2. Estimates and Pricing
Quotes and estimates are provided based on information available at the time of the request.
Actual pricing may vary if:
We reserve the right to revise estimates before work begins.
3. Scheduling and Appointments
Appointments may be scheduled online, by phone, text message, email, or through third-party software platforms.
Customers are responsible for providing accurate contact information and ensuring access to the service location.
We reserve the right to reschedule appointments due to weather, safety concerns, technician availability, equipment issues, or circumstances beyond our control.
4. Customer Responsibilities
Customers agree to:
Failure to follow preparation or safety instructions may affect treatment effectiveness and may void service guarantees.
5. Payments
Payment is due according to the terms stated on your estimate, invoice, or service agreement.
We reserve the right to charge late fees, suspend future service, or pursue collection efforts for unpaid balances as permitted by law.
Customers are responsible for any applicable taxes and fees.
6. Service Guarantees
Any service guarantees, warranties, or retreatment policies are limited to those specifically stated in writing.
No guarantee is made that pest activity will be permanently eliminated after a single treatment unless expressly stated.
Environmental conditions, sanitation issues, structural conditions, neighboring properties, and customer compliance may impact results.
7. Communications and Consent
By submitting a form, requesting service, or providing your contact information, you consent to receive communications from Serious Pest Solutions regarding:
Communications may be sent via phone, email, SMS/text message, or other electronic methods.
Message and data rates may apply.
You may opt out of promotional communications at any time.
8. AI-Assisted Communications
Serious Pest Solutions utilizes customer relationship management, scheduling, communication, and automation technologies, including artificial intelligence ("AI") tools provided by third-party vendors.
AI-assisted tools may be used to:
AI-generated content may occasionally contain inaccuracies, omissions, or errors. Customers should verify important information directly with Serious Pest Solutions.
Any appointment, estimate, recommendation, or service commitment is subject to confirmation by authorized company personnel.
We reserve the right to review, modify, or override any AI-generated communication.
9. Third-Party Platforms
Our website and operations may utilize third-party service providers, including customer management, payment processing, scheduling, communications, analytics, and artificial intelligence platforms.
Your use of those services may also be subject to the terms and privacy policies of those third parties.
We are not responsible for interruptions, outages, errors, or failures caused by third-party providers.
10. Limitation of Liability
To the fullest extent permitted by law, Serious Pest Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
Our maximum liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
11. Website Use
You agree not to:
We reserve the right to suspend access for violations of these Terms.
12. Intellectual Property
All website content, logos, branding, graphics, text, and materials are the property of Serious Pest Solutions unless otherwise noted.
No content may be copied, reproduced, distributed, or modified without prior written consent.
13. Indemnification
You agree to indemnify and hold harmless Serious Pest Solutions and its owners, employees, contractors, affiliates, and service providers from claims arising from your violation of these Terms or misuse of our services.
14. Governing Law
These Terms shall be governed by the laws of the State of New Jersey without regard to conflict of law principles.
Any dispute arising from these Terms shall be resolved in the state or federal courts located in New Jersey.
15. Changes to These Terms
We may update these Terms at any time. Updated versions will be posted on this website with a revised effective date.
Continued use of our website or services constitutes acceptance of any revised Terms.
16. Contact Information
Serious Pest Solutions
Website: https://seriouspestsolutions.com
For questions regarding these Terms, please contact us through the information provided on our website.
This website uses cookies. By continuing to use this site, you accept our use of cookies.