Serious Pest Solutions Environmental LLC
Serious Pest Solutions Environmental LLC
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Privacy Policy

 

Effective Date: June 10, 2026

Serious Pest Solutions ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, https://seriouspestsolutions.com, phone calls, email communications, text messages, online forms, and other interactions with our business.

This Privacy Policy explains how we collect, use, disclose, and protect your information.



Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Property address
  • Billing information
  • Service details and pest-related concerns
  • Communication preferences
  • Any information submitted through website forms, email, text messages, or customer service interactions

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Referring website information


How We Use Your Information

We may use your information to:

  • Respond to inquiries and service requests
  • Schedule appointments
  • Provide pest control services
  • Send estimates, invoices, and receipts
  • Process payments
  • Communicate regarding appointments and service updates
  • Improve our website and customer experience
  • Comply with legal obligations
  • Send marketing or promotional communications where permitted by law


Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

  • Customer relationship management (CRM) platforms
  • Scheduling software providers
  • Payment processors
  • Email and SMS communication providers
  • Website hosting and technology providers
  • Artificial intelligence and automation service providers

These providers are only permitted to use information as necessary to provide services on our behalf.

We may also disclose information when required by law, court order, or to protect our legal rights.


AI-Assisted Communications

Serious Pest Solutions utilizes third-party software platforms, including Jobber and related technologies, which may incorporate artificial intelligence ("AI"), automation, and communication tools.

These tools may assist with:

  • Appointment scheduling
  • Customer inquiries
  • Service reminders
  • Estimate delivery
  • Follow-up communications
  • Administrative customer support

AI-assisted communications are intended to improve customer service and response times. While we strive for accuracy, automated or AI-generated communications may occasionally contain errors or incomplete information. Customers should contact us directly if clarification is needed.


SMS and Text Messaging Consent Policy

By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive SMS and MMS communications from Serious Pest Solutions regarding:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Technician arrival notifications
  • Estimates and invoices
  • Customer service communications
  • Follow-up messages
  • Limited promotional communications

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier and service plan.


Opting Out

You may opt out of text message communications at any time by:

  • Replying STOP to any text message
  • Contacting us directly by phone or email

After opting out, you may receive one final message confirming your request.


SMS Data Sharing

No mobile information, SMS consent, or text messaging opt-in data will be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

Information may be shared only with service providers necessary to deliver messaging services, customer communications, or business operations.


Email Communications

If you provide your email address, we may send service-related communications, invoices, appointment notifications, and occasional marketing information.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.


Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Sensitive information submitted through our website is transmitted using secure encryption technologies where applicable.

Access to personal information is restricted to employees, contractors, and service providers who require the information to perform legitimate business functions.

While we strive to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.


Your Rights and Choices

You may contact us at any time to:

  • Request access to personal information we maintain about you
  • Correct inaccurate information
  • Request deletion of your information where permitted by law
  • Opt out of future marketing communications
  • Ask questions about our privacy practices


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.


Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.


Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact us:


Serious Pest Solutions
Phone: 973-633-0008
Email: seriouspest@gmail.com
Website: https://seriouspestsolutions.com

Copyright © 2025 Serious Pest Solutions Environmental LLC - All Rights Reserved.

39 Main St, Little Falls Township, NJ 07424

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